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Don Chan Palace Hotel & Convention, Vientiane
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Key details
About the Hotel
06 Ban Piawat, Rue Fa Ngum, Sisattanak District,
Vientiane,
Laos,
21451,
Vientiane Prefecture
Don Chan Palace Hotel & Convention is a 5-star hotel situated along the Mekong River. It has been recognized as the Best Business Hotel for three consecutive years. The hotel features modern design and luxurious amenities in the heart of Vientiane. It is conveniently located near the main business district and key cultural sites.
Location
Don Chan Palace is located within a 15-minute walk from significant cultural attractions like Wat Si Muang and Haw Phra Kaew. It is approximately 10 km from Wattay International Airport. The hotel's prime location makes it accessible to major embassies and the city's business district.
Rooms
The hotel offers 215 air-conditioned rooms featuring modern furnishings and various comforts. Each room includes a minibar, flat-screen TV with cable channels, and a digital safe. Spacious suites come with additional amenities such as a living area and a pantry. Most rooms provide views of the Mekong River or the city.
Eat & Drink
Chuan & Xiang Love Restaurant specializes in Sichuan and Hunan-style Chinese dishes. Riverland Restaurant serves a variety of international fare. An on-site coffee shop offers fresh coffee, drinks, and baked pastries throughout the day. Guests also have access to room service for added convenience.
Leisure & Business
Recreational amenities include an outdoor pool, sauna, and a 24-hour fitness center. The Grand Hall provides extensive meetings and event space, accommodating up to 1,000 guests. Business facilities are fully equipped, including modern conference rooms and a business center.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Cuisine!
“I thoroughly enjoyed the quality of food, especially the Indian section featuring mouthwatering roti and mutton curry.” view full review
Nice Pool Access
“I loved taking a dip in the swimming pool; it was well-maintained and offered a refreshing escape, even though the water was a bit chilly.” view full review
Great Gym Experience
“The gym, though small, was perfect for a quick workout session, equipped with all the essentials I needed.” view full review
Comfortable Workspace
“The executive room provided a comfortable and quiet atmosphere for work, allowing me to focus and be productive.” view full review
General
Smoking allowed in designated areas
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Gift/Newsstand
Coffee shop
Multilingual staff
Sports & Fitness
Fitness centre
Guest Parking
Refrigerator
Electric kettle
Services
Paid airport shuttle
Free city shuttle
Room service
Bicycle hire
Laundry
Dry cleaning
Medical facilities service
Shops/Commercial services
Newspaper service
Bell staff/Porter
Computer connection
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Coffee/Tea in lobby
Buffet breakfast
Business
Business centre
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Sauna
Treatment room
Room features
Air conditioning
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Refrigerator
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
06 Ban Piawat, Rue Fa Ngum, Sisattanak District,
Vientiane,
Laos,
21451,
Vientiane Prefecture
Map view
06 Ban Piawat, Rue Fa Ngum, Sisattanak District,
Vientiane,
Laos,
21451,
Vientiane Prefecture
City landmarks
Monument
Patuxai Monument
2.9
km
Museum
COPE Visitor Centre
1.4
km
Park
Chao Anouvong Park
1.2
km
Pagoda
Wat Si Saket
1.2
km
Rue Setthathirath
Wat Ho Phra Keo
1.2
km
Chantha Khoumane Road Between the Fountain and the Victory Monument
That Dam
1.6
km
cnr Rue Setthathirath
Wat Si Muang
670 m
Pagoda
Pha That Luang
3.3
km
Fountain
Nam Phou Fountain
1.6
km
Mall
Talat Sao
1.5
km
Pagoda
Wat Mixai
1.8
km
Public Building
Presidential Palace
1.2
km
Church
Church of Sacred Heart
1.1
km
Mekong Riverside Park
King Anouvong Statue
880 m
Rue Setthathirat Street near Wat Si Muang
Vientiane City Pillar Shrine
640 m
Rue Samsenthai Fa Ngum Park
Chaofa Ngum Statue
2.5
km
Pagoda
Wat That Foon
2.0
km
Gallery
Icat Gallery
640 m
Nokeokoummane road
Lao National Cultural Hall
1.9
km
Buddha Park
1.1
km
Market
Khua Din Market
1.4
km
Quai Fa Ngum Vientiane New World
The Walking Street
820 m
Park
Mekong Riverside Park
1.9
km
Setthathilat Road
Jamia Masjid
1.2
km
Chao Anouvong National Stadium
2.1
km
Pagoda
Wat Ong Teu
1.9
km
Joma Bakery Cafe
1.6
km
Rue Khounboulom
Lao Bowling Centre
2.2
km
Rue Samsenthai
Lao National History Museum
2.0
km
Th Samsènethai
Lao National Museum
2.0
km
Nearby
cnr Rue Setthathirath
Wat Si Muang
390 m
Rue Setthathirat Street near Wat Si Muang
Vientiane City Pillar Shrine
360 m
Gallery
Icat Gallery
370 m
Quai Fa Ngum Vientiane New World
The Walking Street
530 m
Wiang Kum Kam Archaeological Site
Wat Thatkao
300 m
Vientiane
City Pillar Shrine
370 m
Restaurants
SunTara
290 m
Quai Fa Ngum
Bakery by Boris
730 m
Ban Kaoyord Sisattanak District
T.O Sushi
1.0
km
Thadeau road That Khao Village
The Pizza Company
1.2
km
Rue Samsenthai Cultural Hall
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.7
Location
5.9
Service
7.1
Dining
6.1
Guest reviews
6.8/10
based on 15 reviews
7.2
7.2/10 based on 16 reviews
Stella
United Kingdom,
December
2024
7.0/10
My stay at the hotel was quite mixed. The rooms were spacious and well-equipped, making them comfortable for relaxing. The service provided by the staff was courteous and professional, which added a nice touch to my visit. However, I found the dining options to be quite average and not particularly impressive. Additionally, the hotel's location isn't very convenient for exploring nearby attractions, as it felt a bit isolated from the action.
Rooms
8.0
The rooms were spacious with nice bathrooms and included a refrigerator and cable TV. They were comfortable, though I can see how they might suit families better.
Service
9.0
The staff were incredibly helpful and organized. They were courteous and communicated well in English, which was great for me.
Location
6.0
The location of the hotel is tucked away from the heart of town, which makes it a bit inconvenient for walking to local attractions.
Dining
5.0
The dining was adequate with a mixed selection, but I found it to be less impressive than I expected. I recommend sticking with local dishes for a better experience.
Facilities
6.0
Facilities seemed decent but didn't stand out; the overall vibe of the hotel felt like it could use some updating.
Bill
United Kingdom,
November
2024
7.8/10
The hotel has a fantastic view of the Mekong River, and the rooms are spacious and comfortable, complete with a nice sitting area and balcony. The staff here are friendly and helpful, but the location is not very walking-friendly, making it a challenge to explore on foot. Dining options need improvement as the breakfast was quite average and did not cater well to diverse tastes.
Rooms
8.0
The rooms were spacious and comfortable with a nice sitting area and balcony overlooking the Mekong River.
Service
7.0
The staff were friendly and eager to help, though there were some language barriers.
Location
6.0
The location provides a great view of the Mekong River, but it's not very walking-friendly as you need to cross a busy road.
Dining
5.0
The dining experience was average, as it mainly catered to large tour groups and the food options felt a bit stale.
Facilities
6.0
Facilities could use a refresh, but overall they met my basic needs.
Sebastian
United Kingdom,
November
2024
5.4/10
I had a mixed experience at this hotel. While the rooms were very clean and comfortable, I found that the location wasn't ideal as it was a bit far from the central area. The service was friendly, but there were some hiccups, like some confusion with the shuttle service. Overall, it offers decent value for money, but it's not quite up to a 5-star experience.
Rooms
7.0
The rooms were very clean and comfortable, but I didn't find them to be noise-proof, which was a bit of a letdown.
Service
6.0
The staff was super friendly and helpful, which I appreciated; however, the shuttle service made a mistake and dropped me at the wrong place one morning.
Location
5.0
The hotel location was a little far from the traveler's area and downtown, which wasn't very walking friendly since I had to cross a busy road to get to the pedestrian lane.
Dining
5.0
The dining options were decent, but I found the service slow, especially for tea and coffee.
Facilities
5.0
While the hotel had several facilities, I wasn't impressed with the Wi-Fi, which was the worst I encountered in my travels in Asia.
Mia
United Kingdom,
October
2024
6.6/10
I had a mixed experience at this hotel. The views of the Mekong River from my room were absolutely stunning, but the decor felt a bit outdated and the rooms had a strange smell. Service was professional and friendly overall, but I did have a very uncomfortable moment when someone knocked on my door late at night. The location, while next to the river, is a bit far from the center of town, which made it inconvenient for exploring. On the bright side, dining was surprisingly good with some really tasty local dishes!
Rooms
5.0
My room had a superb day and night view of the Mekong River, but it also had an old-fashioned decor and a bad smell that made it less pleasant.
Service
7.0
The service was generally friendly and professional, perfect for conferences, but I had a bit of a scare when someone knocked on my door late at night.
Location
6.0
The location is just next to the Mekong River, but it's tucked away from the heart of town, which made walking to local attractions a challenge.
Dining
8.0
Dining was surprisingly good! I found their local soup noodle dishes prepared to order to be the best choice over the international selection.
Facilities
5.0
While I didn't specifically comment on the facilities, the overall ambiance felt like it was in need of a facelift.
Elijah
United Kingdom,
October
2024
6.8/10
Overall, my stay at this hotel was pleasant. The rooms were spacious, clean, and offered a lovely view of the Mekong River, providing a relaxing atmosphere. While the staff was friendly, communication was a bit challenging due to the language barrier. The location wasn't ideal for easy access to downtown attractions, but the river view was a nice touch. Dining had a decent variety, yet it felt a bit geared towards large tour groups, impacting quality.
Rooms
8.0
The rooms were large, clean, and nicely equipped, featuring a comfortable balcony overlooking the Mekong River.
Service
6.0
The staff was friendly and even sent a fruit basket to apologize for a misunderstanding, but I found the English proficiency to be lacking.
Location
7.0
The location is tucked away from the center of Vientiane, making it a bit far from local attractions but right next to the scenic Mekong River.
Dining
6.0
The dining options were impressive, with a lot of variety, though the experience felt average as it catered to large groups.
Facilities
7.0
The hotel has decent facilities, but nothing stood out as exceptional.
Noel
United Kingdom,
September
2024
8.2/10
The hotel had a beautiful view over the Mekong River, and I found the rooms quite spacious and comfortable. The staff was friendly and provided helpful service. However, the location wasn't very convenient for walking around, and the dining options could use some improvement in service and variety.
Rooms
7.0
The rooms were furnished with an older generation decor but offered a stunning view over the Mekong River and came equipped with a refrigerator and cable TV.
Service
8.0
The staff was super friendly and professional, which was perfect for our conference needs. However, it was a bit of a hassle having them pestering me after I had gone to sleep.
Location
5.0
The location was a bit far from the downtown area and not very walking friendly, making it less convenient for travelers who like to explore on foot.
Dining
6.0
Dining was decent with plenty of choices, but the service for tea and coffee could definitely be better. I found it best to stick to their local dishes, which were prepared fresh.
Facilities
6.0
While the facilities were adequate for our needs, they seemed to be starting to show some signs of wear.
Camila
United Kingdom,
September
2024
5.8/10
I had a decent stay at this hotel. The rooms were spacious and clean, which was great, but the service left a bit to be desired. The location wasn't very close to the main attractions, and the dining options could use some improvement as well. Overall, it was a fair experience for the price I paid.
Rooms
7.0
The rooms were spacious, clean, and nicely equipped but didn’t quite feel like a true 5-star experience.
Service
6.0
The staff was friendly and accommodating, always eager to help, though communication was sometimes tricky.
Location
5.0
The location was a bit far from the old city, which made getting around less convenient.
Dining
5.0
The dining experience was okay, with plenty of choices but the service was often poor and things felt a bit stale.
Facilities
6.0
Facilities were decent, but not particularly outstanding.
Luna
United Kingdom,
September
2024
7.4/10
I had a decent stay at Don Chan Palace. The views of the Mekong River from my room were absolutely stunning, and the staff was very professional. However, I felt the rooms didn't quite meet the standards of a five-star hotel, and the location was a bit far from the main attractions. Overall, it was a good value for money, especially with great amenities like the city shuttle.
Rooms
7.0
The rooms had a superb day and night view of the Mekong River, and were equipped with a flat screen TV, refrigerator, and cable TV. However, they weren't quite up to a five-star standard.
Service
8.0
The service was very professional and well-suited for conferences. They did offer various services like room service and a free city shuttle, which was a nice touch.
Location
6.0
The hotel is a bit off-center and not close enough to the traveler's area, making it feel a little isolated. The lobby felt cold due to drafts from outside.
Dining
8.0
The dining options had a great variety, but I found it best to stick with local dishes prepared to order, as the international selections weren't as appealing.
Facilities
7.0
The facilities were decent, providing various services including free city shuttles and laundry. However, I felt some areas could use a bit of updating.
James
United Kingdom,
September
2024
7.6/10
The hotel boasts a great location right next to the Mekong River with beautiful views. The rooms are spacious and comfortable, and the staff is extremely friendly. However, the dining experience was average and did not quite meet my expectations. Plus, while the amenities are nice, the general upkeep of the facilities could use some improvement.
Rooms
8.0
The rooms were spacious and comfortable, complete with a balcony overlooking the Mekong and a nice sitting area for afternoon tea.
Service
7.0
The staff was SUPER friendly, which really enhanced my stay. However, there was a rather alarming incident where someone knocked on my door late at night.
Location
7.0
The hotel is conveniently located next to the Mekong River, but it is a bit far from the traveler's area and downtown.
Dining
5.0
The dining experience was quite average, mainly catering to large groups of tourists, so it was not very personalized.
Facilities
6.0
The hotel has some nice facilities, but they are in need of a major facelift.
Hudson
United Kingdom,
September
2024
6.0/10
I had a mixed experience at this hotel. The rooms are comfortable and equipped with all the necessary amenities, but they felt a bit outdated and were not ready on time. The staff was friendly and eager to help, though the service could improve in some areas. Its location is a bit far from downtown attractions, but the dining options were decent, albeit with some slow service. Overall, it offers value for money, but a few improvements are needed for a better stay.
Rooms
7.0
The rooms were comfortably set up with all the amenities, but the decor felt outdated.
Service
6.0
Most of the staff were super friendly and helpful, but there were some communication issues as they spoke no English.
Location
6.0
The hotel is tucked away from the heart of town, making it less ideal for walking to local attractions.
Dining
5.0
The dining options were okay with good variety, but I found the service for tea and coffee to be quite poor.
Facilities
6.0
The hotel facilities are basic but functional, in need of some updates for a more modern feel.
Percy
United Kingdom,
September
2024
8.0/10
My stay at the hotel had its ups and downs. The staff was incredibly friendly and always had smiles on their faces, which made a big difference. However, the rooms could definitely use a complete renovation, and the dining options were rather average, primarily catering to large tour groups. The location was a bit out of the way, but offered nice views of the Mekong River.
Rooms
5.0
The rooms need a complete renovation; unfortunately, they felt a bit outdated.
Service
9.0
The staff was SUPER friendly and very helpful. They really contributed to a pleasant experience.
Location
6.0
The location is clean and nice but a bit remote and not very walking friendly, requiring a ten-minute walk to the city center.
Dining
5.0
Dining was adequate and varied, but I wouldn't say it was special. It mainly catered to large tour groups, which limited the experience.
Facilities
6.0
The facilities were decent but below expectations; not everything felt modern or luxurious.
Penelope
United Kingdom,
August
2024
7.2/10
The hotel has a lot to offer, with helpful staff and a decent dining experience, but the rooms could use some improvement in terms of luxury. The location is relatively quiet, which I appreciated, but it’s a bit far from the main attractions and not the best for walking. Overall, it's a fair option for those looking for value for money and a taste of local culture.
Rooms
6.0
The rooms were spacious but quite basic, lacking the decor I would expect from a 5-star hotel.
Service
8.0
The staff was very helpful and always ready to assist, though they seemed a bit shy around western guests.
Location
6.0
The hotel is tucked away from the heart of town and not ideal for walking to local attractions, but it is near the Mekong River.
Dining
9.0
The dining was excellent with a lot of local options, and their fresh fish and local soup noodle dishes were highlights.
Facilities
7.0
The facilities were good, but nothing particularly stood out as exceptional.
Grace
United Kingdom,
July
2024
6.2/10
The hotel had some ups and downs. While the location was somewhat inconvenient and the rooms had an unpleasant smell even after changing, the service was friendly and helpful. I appreciated the professional staff, especially for meetings. Dining choices were decent, leaning more towards local cuisine. Overall, it was a mixed experience that left a little to be desired.
Rooms
5.0
The rooms unfortunately had a bad smell and the design wasn't to my taste. Even after I moved rooms, the odor lingered, which was disappointing.
Service
9.0
The service here was really friendly and helpful, with the staff being professional and kind throughout my stay.
Location
5.0
The location was a bit far from the city center and prone to noise pollution, which made for an uncomfortable experience at times.
Dining
7.0
The dining options were decent, and I found it best to enjoy the local soup noodle dishes which were prepared on the spot and delicious.
Facilities
6.0
I didn’t use many facilities, but the ones I saw appeared to be well-kept.
Evelyn
United Kingdom,
July
2024
6.4/10
The hotel has a great view of the Mekong River, and the rooms are spacious and well-furnished. However, I was disappointed that our room wasn't ready when we checked in at 3 PM, and it still wasn't prepared when we returned later. The service was helpful but felt intrusive at times, especially during the night. Overall, the hotel needs some updates, but it has potential with its lovely location.
Rooms
7.0
The rooms were spacious and well-furnished, offering a superb view of the Mekong River.
Service
6.0
The staff was always ready to help us with our questions, but at times they were a bit too persistent, which woke me up after hours.
Location
8.0
The hotel is next to the Mekong River, which is a great location, but it is starting to show signs of wear.
Dining
5.0
While there was a good selection, I found the dining experience to be average, and I recommend sticking to local dishes prepared fresh.
Facilities
5.0
The hotel has various amenities, but it is in need of a major facelift to enhance the overall experience.
Connor
United Kingdom,
July
2024
5.6/10
I recently stayed at this hotel, and while it has beautiful views of the Mekong River, there were a few downsides to my experience. The rooms, although nice, didn’t quite meet my expectations for a 5-star stay, and I had some issues with the service. The location was a bit far from the main attractions, making it inconvenient to get around, but the dining options were quite impressive. Overall, I found it to be a decent choice but not without its flaws.
Rooms
6.0
The rooms were nice, but I wouldn't say they are on par with a 5-star hotel. They were clean but could use some updates.
Service
5.0
The service had its challenges, especially with the room service knocking at my door late at night, which made me feel uncomfortable being alone. The Wi-Fi was also quite poor, which was disappointing.
Location
5.0
The hotel is situated a bit far from the central attractions and not very walking friendly, as I had to cross a busy car way to reach the pedestrian lane.
Dining
8.0
The dining options were really impressive, with a lot of choices. I recommend sticking to the local dishes, as the international selections were not as good.
Facilities
5.0
While the hotel has basic facilities, it felt like it needed a major facelift to match modern standards.